Somerford Connect
Redefining Services that are Managed: A flexible Managed Service offering.
Organisations are looking to grow and innovate. With new disruptive technologies emerging and sought-after skills often scarce, it’s challenging to keep up with the rapid changes reshaping business today, especially given the evolving legal and regulatory environment.
Somerford Connect integrates a Splunk licence, Somerford’s Service Delivery and value-added services into a single, customer-centric managed service offering. Our customers can now look to us for a flexible service offering with expertise, combined with Splunk—the world-class data platform—for all products, Splunk Core, Cloud, Security, ITSI and Observability.
Somerford Connect integrates a Splunk licence, Somerford’s Service Delivery and value-added services into a single, customer-centric managed service offering. Our customers can now look to us for a flexible service offering with expertise, combined with Splunk—the world-class data platform—for all products, Splunk Core, Cloud, Security, ITSI and Observability.
Somerford Connect integrates your Splunk licence, Somerford’s Service Delivery, and Value-add services into a single, flexible managed service offering.Our service leverages our expertise to maximise the value realised from Splunk. We maintain and mature your Splunk environment based on your required use cases to provide the desired business outputs.
Somerford Connect Benefits
Flexible Managed Service
Maximise the value of your Splunk investment for Core, Enterprise, Cloud, Security, ITSI and Observability.
Customer-Centric Flexible Managed Service
Services are customised to align with business goals and challenges.
Service Package
A scalable service with Splunk experts with personalised support.
Somerford Added Value
Somerford Connect is built on each customer's differing requirements, offering a flexible service to meet your needs to get the best out of Splunk.
Professional Services
Comprehensive Support from our certified Splunk experts in Enterprise, Cloud, Security, ITSI and Observability.
Healthcheck
A regular check-in on your Splunk instance providing a report on findings.
Helpdesk
8*5 Support desk providing first class support and resolves over 80% of calls in-house.
MXDR
Optional Managed Extended Detection and Response (MXDR).
Collaboration
Close collaboration to deliver business value and ensure success.
Consulting
Our BVC team helps customers understand and quantify Splunk's potential.
Optimisation
Proactive, regular optimisation checks.
User Enablement Workshops
Dedicated groups and ongoing beginner and advanced workshops.
Forums
Inclusion in our Executive Forums and Focus Groups.
Expertise
Draw on previous experience of managing projects in both the public and private sectors.
Somerford Connect Implementation Path
Our Service Delivery team will customise our approach to align with your chosen methodology and specific project needs.
Somerford: Here to Help
Let us help you simplify Splunk and empower your teams to unlock the true potential of complex organisational data.
There isn't a problem that can't be solved with the right data.
There isn't a problem that can't be solved with the right data.
Somerford Customer Success Stories
Russel Group University
How a top University used Splunk to help proactively prevent and predict attacks across all aspects of their security and IT operations.
Large Retailer Group
Assisting a major UK retailer group in addressing security and risk management issues with a Future Security Operating Centre (SOC).
