Case Study
Keeping the Supply Chain on Track: TGW's Data-Driven Journey
- Enabled seamless data migration to support scalability and new services.
- Delivered real-time monitoring to optimise performance and reduce downtime.
- Streamlined visualisation to empower faster issue resolution.
Case Study Introduction
Customer Summary
TGW is a global leader in intralogistics, offering comprehensive solutions that streamline and optimise supply chains for a wide range of industries. With expertise in designing, manufacturing, and implementing cutting-edge fulfilment systems, TGW ensures seamless processes from goods receipt to order picking, packing, and shipping.
Their innovative solutions integrate automation, advanced data management, and predictive technologies, empowering clients to achieve higher efficiency, reduce costs, and meet evolving customer demands. By leveraging data-driven insights and a focus on future-proofing operations, TGW continues to set benchmarks for operational excellence and customer satisfaction.
Customer Testimonial
Business Challenges
TGW faced several challenges as it sought to scale its operations and enhance its data capabilities. Their existing Splunk Enterprise setup was effective for log ingestion but lacked the capacity to handle the increasing demands for operational and metric-based data. This limitation hindered their ability to gain actionable insights into bottlenecks and single points of failure across their warehouses.
Additionally, TGW needed to migrate vast amounts of historic and live data to Splunk Cloud without any downtime, ensuring continuity in their 24/7 operations. The migration required careful preparation to avoid transferring outdated or unnecessary data, demanding a detailed health check and data source assessment. With a long-term vision to implement proactive monitoring, improve the visibility of OT data, and achieve greater control over planned versus unplanned downtime, TGW needed a robust and scalable platform to support its 2030 goals.
Requirements
Prepare Splunk Enterprise for Migration and Ensure Seamless Cloud Transition
Perform a Detailed Data Migration Process to Move Historic and Live Data Without Downtime
Conduct a Comprehensive System Health Check to Optimise Scalability and Efficiency
Enable Operational Technology Data Ingestion for Enhanced Monitoring and Insights
Implement and Demonstrate Splunk Edge Hub Capabilities with Partner Technology Integration
Support the Development of Proactive Monitoring Tools to Improve Operational Intelligence
Solutions
Somerford began the project by conducting a detailed health check of TGW’s Splunk environment, ensuring a clear understanding of its current setup and identifying areas for improvement. This assessment provided the foundation for a seamless migration and successful implementation of new features. Splunk Cloud was introduced to deliver greater scalability and enhanced functionality, preparing TGW to achieve its 2030 vision.
Our technical experts supported TGW’s teams throughout the process, addressing challenges such as OT data ingestion, historic data migration, and maintaining live data streams during the transition. We also introduced Splunk Edge Hub for sensor data analysis, enabling TGW to unlock insights from their operational technology.
Through close collaboration and a structured approach, Somerford delivered a robust solution tailored to TGW’s needs, ensuring real-time operational intelligence, proactive monitoring, and a future-ready platform.
Cloud Migration
More Cloud Features Utilised
Managed On-Prem Scalability Issues
Supported Development of Apps and New Features
Results
Enhanced Customer Satisfaction
Proactive Monitoring
Scalable Platform
