Global Utility Company Case Study
How to monitor, report and alert
on data from all devices.
- Real-time visibility into event correlation
- Splunk analytics
- Power station equipment monitoring
Case Study Introduction
Customer Profile
A global Utilities and technology leader in water and wastewater treatment. Offering water treatment equipment and solutions, water purification and sustainable recovery.
They serve customers ranging from the world’s largest industries to public-sector research facilities in municipal, industrial, healthcare, pharmaceutical, scientific and more and with an experienced team of qualified engineers in the business comprehensively covering the UK, they service, maintain, repair and refurbish water treatment equipment.
Requirements
Looking for a solution to monitor, report and alert on data from devices for fault finding, configuration changes, customer experience and hardware operations, to put them into a position to provide an efficient, enviable service to their customers.
Business Challenges
Unable to monitor distributed devices
Proactive monitoring of devices
Gain access to data stored in VisionAir
Improving SLA’s
More effective use of engineering resources
Testimonial
What Was Achieved
Real Time Visibility
Splunk Reporting and Analytics
Monitoring of Equipment
Solutions
Customer Provisions
Operational Efficiency
Real Insights
Uptime
